IT Trainer

Reporting to the IT Training Team Leader and working within the IT Training Team, the role holder will be responsible for:

• Delivering training across the firm working with both new starters and current employees.
• Providing high quality IT Training to the firm online, in person, and by floor walking.

• Deliver IT induction training to new staff and Partners
• Deliver training using a range of methods including floor-walking, online, classroom, group webinars, seminars and one-to-one sessions
• Assist in the evaluation of training to be delivered
• Maintain training support materials
• Make visits to other sites across the UK providing IT support and training assistance to colleagues
• Resolve training and assistance requests that are submitted on relevant platform

Essential

• Excellent IT skills including Windows 11
• Proficient use of Microsoft 365, primarily:
  • Outlook, Word, Excel, PowerPoint, Teams
• Excellent organisational skills
• Excellent communication skills
• Desire to learn
• Ability to be pro-active in seeking solutions and putting ideas forward
• Ability to work in teams and independently
• Ability to deliver to strict deadlines and targets

Desirable