Change & Adoption Manager (FTC)

Accountable to the Business Change Director for:

1. Change management, engagement, communication and adoption of ShareDo and the change needed to working practices as part of that adoption
   1. Developing and implementing change management and adoption strategies as one of the programme’s workstreams to maximise adoption and colleagues’ usage of ShareDo and any working practices changes, to include longer term embedding and continuous reinforcement of change.
   2. Conducting independent and objective impact assessments and assessing change readiness. Advising on and devising mitigation and action plans where weaknesses are identified.
   3. Overseeing organisational change and adoption initiatives, ensuring smooth transitions and promoting adoption.
   4. Supporting and engaging with Projects Sponsors, Project Managers and Senior Stakeholders to ensure effective communication and alignment with programme goals. Ultimately responsible for Integrating change management and adoption activities into the wider programme and project plans.
   5. Communicating the benefits of change initiatives to stakeholders via the development and implementation of communication plans. Supporting the effective communication of change.
   6. Monitoring and addressing resistance to change, using metrics and feedback to improve outcomes.
   7. Recruiting, leading, mobilising and deriving benefit from a change network of relevant stakeholders.
   8. Identifying and mitigating risks within change initiatives.
   9. Providing training and coaching to support stakeholders through transitions.
   10. Regular reporting on progress, adoption and measured success of change initiatives.
       
       
2. Working with and supporting the Business Change Department, Business Services and the wider Firm in the adoption and use of ShareDo.
   
   
3. The above list is not intended to be exhaustive and you will perform other duties and have other responsibilities that fall within the wider remit of the role.

• Degree qualified or equivalent experience
• Proven change management experience (ideally with relevant supporting qualifications / certifications such as APMG or CMI)
• Experience of various change management methodologies (ideally to include ADKAR)
• Experience of various project management methodologies (ideally to include agile)
• A solid understanding of process/continuous improvement methodology or a willingness to learn and embrace (ideally Lean Six Sigma or similar experience)
• An understanding of the legal industry and the work undertaken
• Experience of delivering measurable benefits
• Willing and happy to work on a multi-year programme
• Proven ability to manage multiple change initiatives in parallel
• Proven ability to deliver change initiatives to deadlines
• Excellent communication and influencing skills
• A high level of interpersonal skills, able to work collaboratively with a range of people to deliver results
• Able to think laterally and capable of delivering innovative solutions
• Conscientious approach to all work
• Proven ability to juggle demands and resources with changing requirements and priorities
• Good time management and prioritisation skills
• Good IT skills
• Willing and able to travel to other offices as and when required